Delivery & Return Policy
Delivery & Return Policy
1. Delivery Information
Orders are shipped within 1–3 business days after payment confirmation. International delivery time is approximately 7–12 business days, depending on the destination country and customs processing times.
All shipments are sent with tracking numbers. Once your order has been dispatched, you will receive an email with your tracking details.
2. Shipping Fees
Standard shipping is $15 USD for all orders. Free shipping applies to orders over $100 USD.
3. Return Conditions
- Products must be returned within 14 days from the date of delivery.
- Items must be unused, unwashed, and in their original packaging with all tags attached.
- Returns that do not meet these conditions will not be accepted.
4. How to Return an Item
To initiate a return, please contact us via email at info@redique.co or WhatsApp at +90 505 623 92 93. Our team will provide you with a return authorization and instructions.
5. Return Address
KHY Tekstil İnşaat Otomotiv Sanayi ve Ticaret Limited Şirketi
Kartaltepe Mah., 50. Yıl Cad., Alper Apartmanı No: 48 C
Bayrampaşa, İstanbul, 34040
Turkey
6. Refund Process
Refunds will be processed within 7 business days after we receive and inspect the returned item(s). Refunds will be issued to the original payment method.